Last updated: January 03, 2021
Thank you for shopping at ANTT Robotics Ltd. .
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to ANTT Robotics Ltd. , Level-04, Software Technology Park, 49, Janata Tower Karwan Bazar, Dhaka- 1215, Bangladesh.
Goods refer to the items offered for sale on the store.
Course refer to the items offered for sale on the course / virtual workshop / eLearning / class
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website Website refers to ANTT Robotics Ltd., accessible from https://www.anttrobotics.com
YouYou mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
You are entitled to cancel Your Order within 14 days without giving any reason for doing so. The deadline for cancelling an Order is 14 days from the date on which You received the Goods / Course or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered. In order to exercise Your right of cancellation, you must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
In order for the Goods to be eligible for a return, please make sure that:
The following Goods cannot be returned:
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
ANTT Robotics LTd, Level-04, Software Technology Park, 49, Janata Tower, Karwan Bazar, Dhaka- 1215, Bangladesh. Mobile: +8801722813938
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
To discontinue one of our classes, you need to give us 14 days’ notice. No refunds are applicable if the classes have started. A refund can only be done if the student decides to drop out before the class, S/he is enrolled in starts.
REFUND PROCESS of Course
To get a refund the student or his/her guardian must mail to ANTT ROBOTICS before the student’s class starts to inform that the student wants to unenroll from our class. Once it is done, Stemon-BD will check if the request meets the condition for a refund. If the conditions are met, the guardian of the student may choose a method available for the refund; Debit or Credit Card Payment Reversal - which is going to take 14 working days or, Bank Deposit / Mobile Payment Reversal - which is going to take 14 working days. A refund charge will be applicable for both methods.
If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.
If you have any questions about our Returns and Refunds Policy, please contact us: By email: firstname.lastname@example.org